Privacy Policy
Acres of Diamonds respects your privacy and is committed to protecting your personal information. Effective Date: 06/18/2026
Information We Collect: We collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely through third-party providers)
How We Use Your Information: We use your information to:
- Process donations and provide receipts
- Communicate with you about our programs, events, and impact
- Respond to inquiries and requests
- Improve our services and website experience
Payment Security: All online payments are processed through secure third-party payment processors (such as Braintree/PayPal). Acres of Diamonds does not store full credit card information on our servers.
Information Sharing: We do not sell, trade, or rent your personal information. We may share information only with trusted service providers who assist in operating our website, processing donations, or delivering communications, and only as necessary. When you make a donation, your payment information is transmitted directly to our payment processor (Braintree, a PayPal service), whose use of your information is governed by its own privacy policy.
Email Communications: You may opt out of receiving emails from us at any time by clicking the unsubscribe link included in our communications.
Data Protection: We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies: Our website may use cookies to enhance your browsing experience and gather basic website analytics. Some analytics may be provided by third-party tools. You can control or disable cookies through your browser settings.
Your Choices and Rights: You may request to review, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing info@acresofdiamonds.org. We will respond to your request in accordance with applicable law.
Changes to This Policy: We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.
Contact Us: If you have any questions about this Privacy Policy or how your information is used, please contact us at:
- Email: info@acresofdiamonds.org
- Phone: 425-788-9999
- Mailing Address: PO Box 1672, Duvall, WA 98019
Refund/Cancellation Policy
Acres of Diamonds is deeply grateful for every gift that supports our mission of empowering homeless women and their children to build lasting, independent lives.
Donations made to Acres of Diamonds are considered charitable contributions and are generally non-refundable. However, we understand that errors or unusual circumstances may occur.
If you believe a donation was made in error or would like to request a refund, please contact us within 15 days of the transaction at:
- Email: devo@acresofdiamonds.org
- Phone: 425-788-9999
We review refund requests on a case-by-case basis and will make every effort to respond promptly. Approved refunds are returned to the original payment method.
Recurring Donations: Recurring donors may cancel or update their donation at any time by contacting us directly or by using the link provided in your donation receipt email.
Questions: If you have any questions about your donation, please contact us. We are grateful for your partnership and support.